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Owned and operated by Alfresco Decor, our team is ready to answer questions about patio furniture, fire pits, and outdoor kitchens.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Larger items like patio furniture sets and outdoor kitchens may require additional handling time, so keep an eye on your confirmation email for tracking details.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status directly through the carrier's website.
What is your return policy?
We offer 30-Day Returns on eligible items. If your patio furniture or fire pit arrives damaged or is not what you expected, please refer to our Return Policy page for complete instructions on starting your return.
Can I exchange an item for a different style or size?
We are happy to help with exchanges within the return window. Contact us with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right patio furniture set for my space?
Start by measuring your deck, patio, or garden area so you know the dimensions you are working with. Our product descriptions include detailed measurements and seating capacities to help you find a set that fits comfortably in your outdoor space.
Are the fire pits suitable for use on a wooden deck?
Many of our fire pits are designed for use on a variety of surfaces, but we recommend checking the product description for specific placement guidelines. A heat-resistant pad underneath can help protect wooden decking and is a smart addition for any setup.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Free shipping on most orders within the Continental U.S., with no order minimum required.
30-Day Returns
Not the right fit for your patio? Our 30-Day Returns policy is designed to give you peace of mind.
